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CREO Manual - resource for event organisers responding to Coronavirus

We at Guild have lots of customers who run events for their communities and can see the challenges that Coronavirus is causing. This document is to capture the knowledge, insights, learnings and useful resources generated via that group to share with others for collective benefit. Feel free to share this document but do not alter it. - Sourceful

coronavirus

CREO Manual



Legal Disclaimer

The content and any advice or recommendations given in this document come from individuals supporting the CREO group. They are given in good faith and aim to be helpful to others. However, they cannot, and should not, be taken as advice, nor should you act upon what is here without taking professional advice specific to your own situation.





About this “manual”

We at Guild have lots of customers who run events for their communities and can see the challenges that Coronavirus is causing.



To try and help support anyone running an event in the next 6 months we’ve created a private group on Guild called “CREO” - Corona Response for Event Organisers.



It is only for event organisers, but if you qualify and would like to join you can see further information, including the joining link, in this article: CREO (Coronavirus Response for Event Organisers) set up to support event organisers.



This document is to capture the knowledge, insights, learnings and useful resources generated via that group to share with others for collective benefit. Feel free to share this document but do not alter it.



NOTE: this is a shared document with multiple contributors and editors and we are updating it all the time with new information.



Particular thanks for help from:

* Piers Bearne and the team at Collingwood Advisory - https://collingwood-advisory.com/

* Carolyn Morgan at Speciall Media - https://speciall.media/

* Linus Gregoriadis and the team at London Research - https://www.londonresearch.com/













Contents

1. Official data & guidance 5

1.1 Coronavirus action plan: a guide to what you can expect across the UK 5

1.2 Collingwood Advisory advice on organiser strategic decision processes and virtual event strategy: 5

1.3 COVID-19: guidance for employers and businesses 5

1.4 Joint statement from The Global Association of the Exhibition Industry (UFI) and the Society of Independent Show Organizers (SISO) 5

1.5 General guidance from Collingwood Advisory and members of Media Entrepreneur Meetup group (UK): 5

1.6 World Health Organization 6

1.7 Coronavirus COVID-19 Global Cases by Johns Hopkins CSSE 6

2. Comms, PR & crisis management 7

2.1 "This Show is Open” - joint SISO / UFI initiative 7

2.2 Cancellation / postponement / going virtual notices 7

2.3 Going ahead statements 9

2.4 Company policies, updates, conference & school closures 10

2.5 PR agencies offering specialist Coronavirus advice / comms 10

3. Running a digital event - best practice tips & advice 11

3.1 What’s the right format for a digital event experience? 11

3.2 Advice on technical & operational choices for different event types 12

3.3 Ideas on how to add value for attendees of virtual events 14

3.4 Ideas on how to add value for sponsors of virtual events 15

3.5 Useful articles on running online events 16

4. Tech for virtual events, conferences, summits 17

4.1 6Connex 17

4.2 Bizzabo 17

4.3 Boomset 18

4.4 Communiqué 18

4.5 Engagez 19

4.6 Glisser 19

4.7 HexaFair 20

4.8 HeySummit 20

4.9 Hopin 21

4.10 INXPO (Intrado) 22

4.11 iVent 22

4.12 Remo 23

4.13 streamGo 24

4.14 Teooh 24

4.15 vFairs 25

4.16 WorkCast 25

4.17 Zapnito 26

5. Tech for virtual conversations, meetings, webinars, video conferencing 27

5.1 Guild 27

5.2 BlueJeans 27

5.3 Crowdcast 28

5.4 First Sight Media 29

5.5 Gather 29

5.6 Google Hangouts 30

5.7 GoToWebinar 30

5.8 Jitsi Meet 31

5.9 Join.me 31

5.10 Livestorm 32

5.11 Microsoft Teams (formerly Skype for Business Online) 32

5.12 ON24 33

5.13 Skype 33

5.14 Slack 34

5.15 TwentyThree 34

5.16 Webex 35

5.17 Whereby 36

5.18 Zoom 36

6. Tech for event matchmaking / networking 38

6.1 Brella 38

6.2 Grip 38

6.3 NetworkTables 39

6.4 Swapcard 39

7. Tech for video recording and production 40

7.1 Binumi Pro 40

7.2 Ecamm Live 40

7.3 OBS Studio (Open Broadcaster Software) 41

7.4 Soapbox (Wistia) 42

7.5 Wirecast 42

8. Tech for landing pages 44

8.1 Instapage 44

8.2 Leadpages 44

8.3 Unbounce 45

9. Logistics & venues 46

9.1 FAQs - refunds, travel, cancellations, health & safety etc. 46

9.2 Onsite waiver forms 46

10. Financial mitigation 47

10.1 Flexible ticket booking terms 47

10.2 Force Majeure in your contracts 47

10.3 Delegate fee protection 48

11. Insurance & legal 49

11.1 Insurers / brokers to consider 49

11.2 Insurance payout prospects 49

12. Health & Safety 51

12.1 Health & Safety guidance examples 51

12.2 Government health advice and action plan 51

13. Other resources 52

13.1 Example virtual events coming up 52

13.2 List of events cancelled, postponed or going virtual 52

13.3 List of companies with travel bans / staying home 52

13.4 Impact on Business Travel due to Coronavirus 53

13.5 Recommended reading 53

________________

1. Official data & guidance



1.1 Coronavirus action plan: a guide to what you can expect across the UK

What the health and social care system across the UK has done to tackle the coronavirus (COVID-19) outbreak, and what it plans to do next.


1.2 Collingwood Advisory advice on organiser strategic decision processes and virtual event strategy:

Coronavirus Decision Process



1.3 COVID-19: guidance for employers and businesses

Guidance for employers and businesses in providing advice about the novel coronavirus, COVID-

CREO Manual - resource for event organisers responding to Coronavirus
Info
Tags Coronavirus
Type Google Doc
Published 16/03/2020, 12:40:56

Resources

UK Coronavirus/COVID-19 Figures - tracking, statistics and breakdowns
COVID-19 "Don't Go Crazy" list
Online Meeting Resources Toolkit for Facilitators
Unified research on privacy-preserving contact tracing and exposure notification for COVID-19
Coronavirus Preparedness Community Document
Crowdsourced official overall mortality data for @jburnmurdoch
COVID19 Outbreak tracking and forecast
Survival Guide for WFH Parents with kids at home too (open source)